Privacy Policy

At Parkingwala, accessible from the Parkingwala mobile application, one of our main priorities is the privacy of our users. This Privacy Policy document describes the types of information that are collected and recorded by Parkingwala and how we use it.

1. Information We Collect

We may collect the following types of information when you use our app:

a) Personal Information

• Name

• Email address

• Phone number

• Vehicle details (optional)

• Account login credentials

b) Location Information

• Real-time or approximate location to show nearby parking spots (only with user permission)

c) Usage Data

• App interactions

• Device information (device ID, OS version, app version)

• Crash logs and diagnostics

d) Payment Information

• Payment details are processed securely by third-party payment gateways.

• We do not store your card or banking details.

2. How We Use Your Information

We use the collected data for:

• Providing and improving parking services

• Booking and reservation management

• Customer support

• Sending notifications and updates

• Fraud prevention and security

• Analytics and performance monitoring

3. Data Sharing and Disclosure

We do not sell or rent your personal data. We may share information with:

• Trusted service providers (hosting, analytics, payment processors)

• Law enforcement agencies if required by law

• Business partners only for service delivery

All third parties are required to maintain data confidentiality.

4. Data Security

We implement industry-standard security measures to protect your data, including:

• Encryption

• Secure servers

• Restricted access controls

However, no method of transmission over the Internet is 100% secure.

5. User Permissions

The Parkingwala app may request the following permissions:

• Location – To show nearby parking options

• Camera – For QR scanning or document upload

• Storage – To save receipts or logs

• Notifications – For booking alerts

You can disable permissions anytime from device settings.

6. Cookies and Tracking Technologies

We may use cookies or similar technologies for analytics and app performance improvement.

7. Children’s Information

Parkingwala does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you believe your child provided such information, please contact us, and we will remove it promptly.

8. Data Retention

We retain your data only for as long as necessary to provide services and comply with legal obligations. Users can request data deletion anytime.

9. Your Rights

You have the right to:

• Access your personal data

• Request correction or deletion

• Withdraw consent

• Opt-out of marketing communication

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We recommend reviewing this page periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Parkingwala
📧 Email: 91-8595569310
🌐 Website: https://parkingwala.in/
📍 Address: X- 38, PART PORTION OF BASEMENT, OKHLA INDUSTRIAL AREA, PHASE-II, NEW DELHI - 110020